Mindful Psychological Services PLLC

This website is owned and managed by Mindful Psychological Services PLLC (“the Practice”). The Practice makes every reasonable effort to keep your personal information protected and private. We do not share personal information collected unless prior authorization is given, or as permitted or required by law.

This Privacy Policy (the “Policy”) applies to our website at www.drjermanntherapy.com and/or any mobile applications to which this Policy applies (collectively, the “Sites”). This Policy does not apply to any of your interactions with the Practice offline, such as in therapy sessions, which are instead covered under our HIPAA Notice of Privacy Practices.

This Policy describes how we collect, use, process, and distribute your information, including Personal Data (as defined below). We understand that health information about you and your health care is personal. We are committed to protecting health information about you and complying with applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), and the General Data Protection Regulation (GDPR), where applicable.

Please read this Privacy Policy carefully. By using our Sites, you consent to the terms of this Policy. If you do not agree, please do not use the Sites.

Information Collected

We collect two main categories of information from users of the Sites:

1. Personal Information (e.g., name, email address, phone number, payment information, and any information you choose to share via forms).

2. Non-Personal Information (e.g., IP address, cookies, and device/browser data).
   

Personal Information

“Personal Information” means data that identifies you personally. Examples of when we may collect this include:

• When you sign up for our newsletter (name and email address).

• When you complete a contact form to request services.

• When you provide billing details for services.
  

Providing this information is voluntary, and you may request deletion or opt out at any time by contacting us at melissa@drjermanntherapy.com.

Sensitive Information

Please do not submit sensitive data (such as Social Security numbers or financial account numbers) through the Sites.

Non-Personal Information & Cookies

We use cookies and similar technologies to enhance functionality, improve security, and analyze site usage. You may disable cookies in your browser, but doing so may affect usability.

Use of Information

We use information collected via the Sites to:

• Provide and improve services.

• Communicate with you about services or updates.

• Process payments through secure third-party processors.

• Ensure security and compliance with legal obligations.

• Customize your user experience.

We do not sell or rent your Personal Information.

Data Retention and Deletion

We retain your Personal Data for as long as necessary to provide services, fulfill legal or contractual obligations, and comply with applicable regulations. You may request deletion of your information at any time.

Sharing with Third Parties

We may share information with trusted third-party service providers (such as hosting services, payment processors, and email marketing platforms). These providers are required to safeguard your information consistent with legal requirements.

We may also disclose information when required by law, court order, or to protect the rights, property, or safety of our clients, staff, or the public.

Children’s Privacy

Our Sites are not directed to children under 18, and we do not knowingly collect information from anyone under 18. If you believe we have unintentionally collected such information, please contact us at melissa@drjermanntherapy.com for prompt deletion.

Security

We take commercially reasonable steps to protect your data from unauthorized access, misuse, or disclosure. However, no system can be guaranteed 100% secure. Should we become aware of a data breach, we will notify you promptly in accordance with applicable laws.

Your Rights

Depending on your location, you may have the following rights:

• Access & Portability: Request a copy of your personal data.

• Correction: Request updates to inaccurate information.

• Deletion: Request that we delete your information

• Restriction/Objection: Restrict or object to our processing of your data.

• Withdraw Consent: Withdraw your consent for data use at any time.

• Non-Discrimination: You will not be discriminated against for exercising these rights.

To exercise your rights, contact us at melissa@drjermanntherapy.com.

Anti-Spam Policy

We comply with the CAN-SPAM Act. You may unsubscribe from newsletters or marketing emails at any time by clicking the “unsubscribe” link in the footer of our emails.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted here with a “last updated” date. For significant changes, we may notify you by email or a notice on the Sites.

Contacting the Practice

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Mindful Psychological Services PLLC
Email: melissa@drjermanntherapy.com
Website: www.drjermanntherapy.com

Last updated: September 5, 2025